FAQs

  • Redemption codes, including unused codes, can be found in your Rewards History at the top of this page.

  • Points can be earned through purchases (based on your tier's earning rate), social engagement, leaving reviews, account creation, and referring friends.

  • Higher tiers grant more earning rates and exclusive offers.

  • Yes! You can use your points to get cents/dollars off purchases, even if you don't have enough for a full reward. Each point can be worth 10 cents off if redeemed for a partial discount.

  • Your tier status is based on your cumulative spending or the number of purchases made. You can check your status in your account details.

  • To view your current points balance, simply login to your account and scroll down to the points section. You can also view your point balance on this page after logging in.

  • Points do not expire as long as your account remains active. However, they may be forfeited if your account is closed.

  • Login to your account and select “Redeem Now” under the rewards section. Next, select which voucher you would like to redeem and copy and paste the redemption code in the discount field at checkout. You can also redeem points under this page's “Redeem Now” section. Every 50 points equals $5 off. Points can be redeemed once per order.

  • Points can generally be combined with other automatic offers unless specified otherwise in the promotion's terms and conditions. Only one discount code can be applied at checkout per order.

  • Signing up for a free account automatically enrolls you in the rewards program.

  • As a new member, you earn points upon account creation to use right away, and gain access to exclusive member-only offers and promotions.

  • Points are accumulated without being a rewards member; however, their redemption is exclusive to loyalty program members. Joining the program is free, all you need to do is create an account using your email address.

  • Points can be redeemed for discounts on purchases according to the conversion rate specified in the program rules.

    Each point is worth 10 cents off if redeemed for a partial reward, otherwise every 50 points equals $5 off.

  • Login to your account and scroll down to the “Ways to earn points” section of the page. Under the “100 Points Happy Birthday” bucket enter your birth date. We will automatically apply your birthday points to your account when your birthday approaches. You can also access this section when logged in on this page.

  • No, we cannot automatically merge existing accounts for rewards. When you sign up for an account, you're automatically entered into our rewards program with the email address used. If you have two accounts by mistake, please contact us here.

  • You can earn this reward each time you submit a review after completing a purchase.

  • When items are refunded, your points balance will be deducted from the amount.